Privacy Policy

1. Introduction

Welcome to Harsita Travels. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car rental and taxi services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our website, or when you contact us.

2.1 Personal Information You Disclose

The personal information we collect may include the following:

• Identity Data: Name, gender, date of birth, and similar identifiers.
• Contact Data: Email address, phone number, residential address, and billing address.
• Document Data: Driver's license number, passport number, Aadhar card number, and other identification documents required for vehicle rental.
• Financial Data: Payment card details, bank account information, and billing history.
• Technical Data: IP address, browser type, device information, and usage data collected through cookies.
• Travel Data: Trip details, travel preferences, booking history, and special requests.

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• Log files and analytics data
• Cookies and similar tracking technologies
• Location information (with your consent)
• Pages viewed and time spent on our site

3. How We Use Your Information

We use personal information collected via our website and services for a variety of business purposes described below:

• To Provide Services: Process your bookings, manage your account, and deliver the requested car rental or taxi services.
• To Improve Our Services: Analyze usage patterns to enhance user experience and optimize our website.
• To Communicate With You: Send booking confirmations, updates, and respond to your inquiries.
• For Payment Processing: Process transactions and prevent fraudulent transactions.
• For Legal Compliance: Comply with applicable laws, regulations, and legal processes.
• For Marketing Purposes: Send promotional materials and offers (with your consent, where required by law).
• To Verify Identity: Verify your identity and eligibility for our services.

4. Information Sharing

We may share your information with the following categories of third parties:

• Service Providers: Payment processors, IT service providers, and customer support platforms.
• Business Partners: Partner hotels, tour operators, and travel agencies to fulfill integrated services.
• Legal Authorities: Government agencies, law enforcement, or courts when required by law.
• Professional Advisors: Lawyers, auditors, and insurers for business risk management.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure socket layer (SSL) technology for all transactions
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly.
• Preference Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Track your browsing habits to deliver relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

We encourage you to read the privacy policy of every website you visit.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Object to or restrict our processing of your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: